Personal injury law firms and specifically mass tort departments increasingly find themselves working with virtual companies and/or adding a virtual component to their practice. This allows staff to focus on other aspects of their case load and other operational functions. Medical records are essential for personal injury cases, and a timely and smooth process is important to ensure proper discovery. Thus, outsourcing medical records management adds a professional process to personal injury law firms.
Outsourced Medical Records Management-How can a virtual team help?
Client Questionnaires – In most cases, the Discovery process starts with clients completing a client questionnaire. The tasks of contacting clients and completing the questionnaire via the telephone can be outsourced to a virtual team. This will include calling the client to uncover key medical elements such as doctor’s information including dates of visits, surgery dates, and/or relevant drug use. This will allow the legal assistants within … Read More