When Blue KC pulled out there were few options for the 67,000 people affected by the move. But it’s a different scene today. The Kansas City market has become increasingly competitive with several insurers, including Ambetter and Cigna serving local ACA customers, said Abraham, “a fairly decent number of insurers competing.”
“And I think Blue KC probably also has to be thinking about what effect that has on other parts of their insurance, other lines of business, in the bigger picture as these insurers kind of get a foothold in Missouri, and what impact that might have on other types of insurance that Blue KC sells, particularly to employer groups, and to some extent Medicare,” said Abraham.
Blue KC’s Spira Care is currently only available through employers. Members have access to “enhanced primary care centers” in Kansas City’s Crossroads district, Lee’s Summit, Liberty, Olathe, Shawnee, Tiffany Springs and Wyandotte County, and soon in Overland Park.
They’re designed as a one-stop shop where members have access to concierge-style “care guides,” reflecting what Blue KC members said they wanted their health care to look like, said Housley.
“We met with consumers, and some of them were former members on our plans when we were in the ACA, and said what do you want? How could we make health care better?'” said Housley.