On this episode Of Scaling Up, March Capital managing partner, Jamie Montgomery and Forbes futurist Rich Karlgaard talk to Bill.com’s founder and CEO, René Lacerte. Bill.com is a fast-growing cloud software company that sells automated payment services for small and medium sized businesses. When we interviewed Lacerte, BILL was worth $8 billion in market cap; today it is $9.12 billion. We talked about fast growth leadership, mentorship secrets, and how Lacerte’s father was a pianist for the late Gram Parsons, even though Lacerte’s father was missing four fingers.
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The following transcript has been edited for clarity and length.
Rich Karlgaard: René, what was your original mission, how was it progressed, and the fundamental question – why is what you do important to your customers?
René Lacerte: We think of