Use our online Consumer Complaint Portal to file a complaint with DFS about insurance companies, vacant properties, student loans, mortgages, bail, banking, lending, and other financial services. You can also check the status of a complaint, or add information,such as Letter of Authorization (PDF), to an existing complaint. Be aware that we may share a copy of your complaint with the company or individual you are complaining about.
To get started please visit our secure Portal:
Health Insurance Premium Rate Increase: Use our Health Insurance Rate Filings Portal If you are a health insurance policyholder looking to submit a comment about an insurer’s application for a rate increase.
If you are a health care provider, use our online Provider Complaint Application to file a complaint about prompt payment, no fault or workers compensation claims, or to add additional information to an existing complaint. If this is your