(Bloomberg Markets) — JOYCE CHANG
Chair of global research at JPMorgan Chase & Co.
What’s your morning ritual when working from home?
Coffee first, scan the print newspapers delivered to my door second.
What has brought you joy this year?
The biggest windfall was the “live” time with my two kids. If I were to do over anything in my career, I would have better balanced my work-travel schedule and time with family.
What was your most significant accomplishment in 2020?
A crisis is always an opportunity to set precedents. The way that we work, share information, communicate, and interact with clients is forever changed.
What would you do differently if you had to go through a lockdown again?
What will 2020 be remembered for?
Speed. Paradigm shifts. Zero yield. Cultural intelligence: the need for people to be seen, heard, and treated fairly.